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Specializing in custom new homes/renovations and hydronic in-floor heating since 1979
Specializing in custom new homes/renovations and hydronic in-floor heating since 1979
© RichfieldPlumbing.ca
CUSTOM NEW HOMES  GAS FITTINGS INFLOOR HEATING COMMERCIAL RENOVATIONS PLUMBING SERVICE  BOILER SERVICE
Call (780) 462-7321

TESTIMONIALS

Testimonials are only worth doing if they are believable, honest and done well. We really appreciate any feedback and it does take time so we are willing to take up to $200 off your current/future invoice if you help us advertise with the options below. 1. Write a full testimonial on our website (form below) with as much information as possible 2. Add the testimonial to our Google page: 3. Add the testimonial and picture to our Instagram page: 4. Add the testimonial to our Yellow Pages(YP) page: 5. Add the testimonial to our Better Business Bureau(BBB) Page: 6. Like us, and post a comment on Facebook.: 7. Send a tweet about your experience with our company: 8. Recommend us to friends and family and they use us on an upcoming job 9. Recommend us to a reliable builder or contractor and they use us on future jobs Here is how you get your money. For the initial testimonials(#1-7) you will receive $10 per item or $70, #8 will be a $40 credit and #9 will be a $90 credit. There is no minimum amount but you can easily do #1-5 in a matter of minutes by copying and pasting so you might as well get that free money. And #6-7 are just a few clicks. #8 and #9 take the most time but are also the most rewarding. There is no max amount but these credits can only be used towards current/future invoices. If you have any questions, email office@richfieldplumbing.ca or speak to Dan.
Call (780) 462-7321
September 11, 2017 at 3:49 pm Richard Bajger WHAT NEEDS TO BE SAID ..... TERRY FROM RICHFIELD PLUMBING WAS SO COOL, CALM AND PROFESSIONAL WHILE ALL HELL WAS BREAKING LOOSE, A LIFE SAVER. Where to begin, on Sept. 5.17 came home from our long weekend trip, and went to open our main water line that we shut off for the weekend. As luck would have it the tap had been leaking, as was the Epcor meter reader, DOUBLE TROUBLE. I called 4 plumbing places, and all said it would be a FEW DAYS TO COME OUT, I was dealing with an Emergancy !!!!!. After checking with many online reviews, I came across Richfield Plumbing and heating. They said they could come out within 2 hours, and right to the minute Terry from Richfield Plumbing arrived.ready to go.. The main shut off was broken and so Epcor had to shut the water off for the full block. When Terry removed the main shut off valve, the water came out Like Hurricane Irma, he was soaked, and working wet to get the main valve and meter replaced. At the end Terry also did a great job cleaning up all of the mess. I just want to recommend and thank all of the people at Richfield, from the office staff who booked me to Terry my installer. Thanks again Richard July16, 2017 at 3:08 pm Florin We had a leaky kitchen faucet and the service was fast and well done. The plumber who came did the best possible to find a compatible faucet and to match up different valve types, and fully explained different possible options. I would recommend Richfield Plumbing in the future and would definitely use their services again! July14, 2017 at 3:59 pm Lorraine Salloum Andy and his team were very professional . I was doing kitchen renovations which required quite a bit of plumbing work. Richfield was very prompt and courteous with their services and they were able to coordinate their work activities with the kitchen cabinet company and with the granite installers. The quality of their work was excellent. . I will use them again for any plumbing needs and I will recommend them to anyone looking for a plumbing services. May 17, 2017 at 3:14 pm Tanya Very professional staff. Excellent quality of work. Have recommended Richfield to others and will continue to do so. In our first encounter with Richfield, we were in a colossal bind and they came to our rescue! Richfield stepped in with a solid plan and did what others said could not be done. They executed that plan quickly and efficiently with little disruption to our home and at a more than reasonable cost. April 4, 2017 at 1:13 pm Zack Penner We are very happy with the service and work done by Richfield, the final price was exactly what was quoted. They went above and beyond to let us know about programs the City of Edmonton offers for backflow preventers. I would highly recommend them. March 13, 2017 at 10:47 am Chantel Dempster We recently had a leak in our shower that caused damage all the way from the 2nd story to the basement. We were very satisfied with the work by Richfield Plumbing. The service was excellent and the staff were very polite and tidy. They did a thorough job of ensuring the problem was fixed. We would strongly recommend them for any plumbing needs March 7, 2017 at 1:28 pm Jennifer We recently had a leak in our shower that caused damage all the way from the 2nd story to the basement. We were very satisfied with the work by Richfield Plumbing. The service was excellent and the staff were very polite and tidy. They did a thorough job of ensuring the problem was fixed. We would strongly recommend them for any plumbing needs February 28, 2017 at 2:41 pm X. Wang I would strongly recommend Richfield Plumbing for any gas fitting needs. Originally, I had to get a plumbing contract to run a gas retest before gas service could be resumed. One big issue was that natural gas had been supplied as soon as possible in a cold day. I called Richfield Plumbing for help and Andy arranged it effectively and efficiently and worked out the schedule. Jeff was assigned to carry out the job. I was even more impressed with how thorough the job he completed. Anyway, the staff take the time to ensure the job is done right and their customer is happy. They’re easy to talk to and very professional staff! Well done. February 17, 2017 at 9:58am Ruth Dary We are currently in major renovations with Ackard Contracting. Ackard contracts Richfield Plumbing to execute the work required. Our plumber assigned to our home was Brian We found Brian courteous, efficient, committed.....a true professional. When the city inspector visited our home he was amazed at Brian's excellent work! The inspector passed our job on the spot! I called Richfield Plumbing today and spoke with Dan the manager. As a past manager of people I wanted to give credit to an excellent employee. Thank you Brian for being part of the team of workers in my home. February 15, 2017 at 12:36 pm Ashley I had Richfield send over their service tech to start a file and service my residential boiler system. I was very impressed with the professionalism of the service tech and the quality of the workmanship. Upon arrival the tech discussed the jobs in detail and the costs associated. The boiler system and associated equipment is quite complex and the tech was more than happy to explain how it all worked and how to do minor maintenance if I had too. Overall, very satisfied with the service provided. February 15, 2017 at 9:35 am Derrick After noticing a small leak in a temp gauge on my boiler, arranged for replacement with Dan. Jeff came and did a great job of the replacement in a quick and clean manner. He was well prepared for the job and is a very polite and courteous service person. He explained everything he was going to do and inspect. I highly recommend Richfield as they installed this unit 13 years ago and it has been basically bullet proof and solid performance the whole time. January 23, 2017 at 6:41 pm Chris Highly recommend Richfield Plumbing. They were great to work with setting up the job, and ordering the parts we required. They arrived on time, fully prepared, completed the job in less time than expected and on budget. Very polite, respectful and nice young guy that did the work. January 18, 2017 at 3:07 pm Parker We connected with a tiler for our bathroom renovations, who in turn recommended Richfield plumbing for the plumbing work. They worked within our schedule and that of the tiler, were open to moving our schedule around as the work with the tiler developed. They did a great job and we would definitely book them for any future plumbing needs! November 27, 2016 at 8:38 pm Nathaniel After searching online for a highly rated plumber, I contacted Richfield to get a quote to replace our cast iron stack which was cracked and leaking. Of the 3 companies I contacted, they were the only one to respond, and very quickly. After some timely discussion back and forth on email and a call, we confirmed the work to proceed and it was scheduled within a couple business days. They answered all the questions I had in a timely manner. They came first thing in the morning to ensure the work was done prior to our children's nap time and completed it efficiently. The place was left clean and we are happy with the workmanship and the customer service of Richfield. October 23, 2016 at 2:01 pm Andrew The day before leaving for vacation I discovered water dripping from my heat exchanger unit which made a nice mess in my laundry room. I made arrangements with my condo HVAC contractor prior to leaving for repairs. Upon my return, nothing was done and calls were not returned. A fellow condo owner recommended Richfield. They were easy to talk to came the same day to assess the situation and got things started. The only glitch was that they ordered the wrong part and I had to wait an extra week to complete the repair which wasn’t too inconvenient since the heating season wasn’t fully upon us yet. They got the job done, communications were good and they worked well as a team. I got the overall impression they genuinely care about quality service. October 1, 2016 at 11:03 am Angelo Joannides We highly recommend Richfield plumbing and heating to any one requiring plumbing and heating services. Richfield technician was very professional, courteous and performed all required repairs quickly and efficiently to our entire satisfaction. The rates for the repairs were reasonable and very competitive. Richfield service was excellent and we have no hesitation to recommend their services to our friends. September 27, 2016 at 12:27 pm Jayne Thomson I recently discovered about an inch of water in my basement furnace room. It seemed that one of our two water heaters was leaking. I immediately called Richfield Plumbing and Heating because I had used them previously for a sink and dish washer installation, and pipe repair, and I was very happy with their service. After a conversation with Andy their estimator, sending a few pictures to help assess the age of the tanks, venting etc, Andy gave me some recommendations and options for how to proceed. An appointment was made for the next working day, their plumber arrived on time (actually he was early) and he worked quietly and efficiently to remove our two older tanks and replace them with one larger tank. He tidied up after he finished working and our invoice was as per the quote. I would have no hesitation in recommending Richfield Plumbing and Heating for either minor repairs or more extensive renovation/plumbing work. Thank you Richfield Plumbing and Heating. September 9, 2016 at 11:01 pm Al Raczynski The service we received from Richfield Plumbing and heating well met our expectations. During Sept we had Brian disconnect plumbing and sinks for a new counter renovation. Two days later Jeff did the reconnection of our new taps and sinks as well as putting in some new shut off valves. Richfield accommodated us with several unexpected date changes to support our project. Both Brian and Jeff were caring, professional and knowledgeable, working to meet our needs. We are planning to change our water heater in the coming months and will definitely can on Richfield to do the work August 11, 2016 at 12:13 pm Christopher Good I would recommend Richfield Plumbing to anyone because they show up when they say they are going to show up, do good work and as true professionals clean up after themselves. Cost is reasonable too. And Jeff goes the extra mile for his customer. August 9, 2016 at 8:26 am Gail L. I was impressed with the extensive plumbing services that I received in my kitchen and both of my bathrooms. Timely, reliable, professional, and clean are appropriate adjectives. Dan, Andy, and Jeff were exceptional. I would highly recommend Richfield Plumbing and Heating. Gail L. July 27, 2016 at 8:23 am Curtis I required plumbing service for my commercial office space. I reached out to Richfield plumbing to provide the service for me and I am glad I did! Andy was a pleasure to deal with and answered all my questions and concerns pertaining to my plumbing situation. Very easy to get a hold of and returned my calls in a professional timely manner! Dan clarified my questions I had over the phone and was also very professional when paying my final invoice. I would certainly recommend Richfield Plumbing to any of my family and friends in the future! July 24, 2016 at 8:39 am Sara Falvo Recently my hot water tank stopped working. When speaking to a couple of people they both referred me to Richfields. When I called on Friday morning I spoke with Andy who very promptly scheduled a appointment that day. He even advised me to empty the tank to reduce my cost and over the phone walked me through the steps. When the serviceman arrived he was very friendly and worked on it till it was up and running. I was very happy with their services and will refer them to friends when they require a plumber. One more think I'd like to mention is that Andy informed me that all the parts required were covered by warranty! Thank you Richfields. June 20, 2016 at 3:29 pm Becky Richfield Plumbing fixed my hot water heater a few months ago. They were very accommodating, the man they sent was pleasant and professional and the price was a lot lower than I expected. They came within 24h so I wouldn't be without hot water very long. I would definitely call them again. When my shower plugs again they will be my first call June 15, 2016 at 11:29 am Renato Lopez The water heater is working well and the cost of repair is low. I will recommend this company to my friends. May 25, 2016 at 11:10 am Michelle Hordal My husband and I are in a new home and had been planning to buy a gas BBQ but hadn't gotten around to it yet. Then the fires happened in Ft. McMurray and our close friends who have 5 children found out they lost their home. This kicked our plans to get a BBQ into high gear. We planned to host a BBQ for them and invited the entire group of high school friends who are still connected today. We knew it wouldn't take away the pain of the loss of losing their home and possessions but we thought at least it would bring some laughter to all - including many children between all of us. When I booked the service to get our BBQ connected to our gas line I happened to tell them why I needed it done quickly –the date was only a few days away. When they called to confirm the date of service – no problem with tight timeline, they were so excited about why we were hosting the BBQ that they waived their entire service fee telling us to buy more burgers. That blew my husband and I away. I can't say enough about Richfield Plumbing. They deliver quickly, prices are reasonable, service is exceptional, and they care about their community. I highly recommend them to anyone!! Well done Richfield Plumbing! April 15, 2016 at 12:24 pm Gary Mclachlan We needed a new water softener and Richfield came in at half the price or less. We were extremely happy with the service and are blown away by the efficiency! Thank you Richfield! We wont hesitate to refer to a friend or family member. April 14, 2016 at 9:18 pm Bernd Schwanke Dan and Jeff did a great job with the plumbing in our kitchen renovation project. They were flexible in setting up a work date to fit our schedule, came in on time and on budget and accommodated to some personal preferences of mine while doing install. The work was done with care and attention to detail. I highly recommend their service! April 11, 2016 at 01:10 pm Cindy Yee We recently discovered reduced hot water flow from our taps and suspected that the hot water tank needed replacing. We looked online for a reputable plumbing company and chose Richfield because of their outstanding reviews. We were not disappointed! Dan was able to help us out immediately. He was able to schedule a tank replacement within a few hours. The work was done efficiently and thoroughly by Jeff and Curt. Jeff took the time to explain what he was doing and was friendly and courteous throughout the job. We were invoiced within Dan's estimate - no unexpected surprises. We would definitely recommend and use Richfield again. Excellent service! March 31, 2016 at 01:25 pm Mervin & iris Hardy In February we did some renovation to our home that required some major plumbing work.. We had Richfield do the work for us… We found them to be totally Professional and obliging working with in our time frame. The young man that came to do our work was very friendly, efficient and the work was complete in a timely manner and was high quality. If and when we require another plumber we will be calling Richfield and would recommend them to others. March 28, 2016 at 09:39 am Mahendra Naidoo Trustworthy, reliable, and knowledgeable. Richfield is our go to for plumbing and gas. This started nearly 5 years ago with a complete replacement of our mechanical systems, then ongoing minor repairs and upgrades around the house. Dan cares about his customers. Service is prompt, within estimates, and jobs are clean. November 19, 2015 at 01:42 pm Jade Testimonial: My wife discovered out hot water tank was leaking on Monday morning. I was on my way to Calgary for business. A friend came by and looking at it recommended it needed to be replaced. Another friend recommended Richfield. I called them and they came first thing Tuesday Morning. They were efficient, clean, very respectful and did a great job. I would recommend them to any of my friends. September 25, 2015 at 08:04 am John Clarke: Testimonial: Richfield was hired to replace my hot water tank, and conduct plumbing repairs to our home. They were excellent. Their journeyman worked very hard, was very diligent, on time, respectful, and most of all, very easy to work with. Richfield listened to our issues, and effectively resolved them; in a timely manner. I would recommend Richfield to anyone who needs any plumbing or gas fitting; They were a fantastic company. Dan is a great owner and gets what " Customer Service" really means. August 28, 2015 at 09:14 pm Carol: Testimonial: I have accessed Richfield Plumbing previously for help replacing a sump pump. This time I wanted to replace two toilets in my home. I was able to get advice and assistance from Dan who then assisted in the purchase of the toilets I wanted. Shortly after the toilets were ordered and then a date for installation was established. While Gerald was here installing the toilets he was also able to replace a hose bib for me. I have appreciated the willingness of Dan and company to provide advice and like Gerald, the serviceman that came to my home was polite, well prepared, and most certainly professional. I would recommend Richfield Plumbing to my friends! July 8 2015 at 02:12 pm Wilbur Collin: We recently had a problem with a gas fire-place lighter (its in a home built in 1976). The valve had stuck so we couldn't use the lighter. Upon a call to Richfield, Dan sent a gas fitter to our home within an hour. The problem was rectified quickly and a new turn key supplied. I would recommend Richfield Plumbing and Heating Ltd to any one who need gas fitting or plumbing service. Thanks for quick service. June 11, 2015 at 01:55 pm Ruth S: I recently bought a new fridge and stove. I called Dan at Richfield and they sent out Jared promptly. Jared knew what to do and did his job very effectively and left little mess. I was very satisfied with the job he did and he brought things up to code. I now have a water line to my fridge and my new gas stove is connected in. I will use Richfield Plumbing in the future. Very pleased! Thank you May 20, 2015 at 02:35 pm Rachelle: I was very pleased with the service provided by Richfield. Jared was easy to contact and our gas line was relocated when promised, for the price discussed. They also accommodated Atco's schedule for the meter move, which left us without gas for the least amount of time possible - much appreciated! I would definitely recommend Richfield plumbing. April 6, 2015 at 11:55 am Ryan: Richfield has been out to our place a few times over the last few years to trouble shoot and repair boilers and hot water tanks. The guys are always on time, courteous, friendly and efficient! Dan has been responsive and has always been more then fair with the invoicing. I would recommend Richfield to anyone for residential plumbing/gas-fitting. March 25, 2015 at 11:06 am Cam Steenveld: I highly recommend Richfield Plumbing and Heating for your plumbing needs. The service was excellent. The leak under our sink was fixed efficiently with no mess and the problem with our water heater diagnosed quickly. We will be using their services to fix the water heater issue, soon. March 20 2015 at 11:56 am Courtney Huff: We highly recommend Richfield plumbing and heating to any one requiring a gas fitter or plumber. Richfield was very professional, polite and willing to accommodate our needs. The rates were very competitive and the associated costs for the installation of a gas meter were accurately broken down and explained to us. Richfield offered excellent customer service. February 18, 2015 at 11:05 am Russ Anderson: I have called Richfield on more than one occasion due to a heating issue in the house or my workshop.On both occasions they came right away and had the everything fixed in a matter of hours. I recommend them to anybody that needs work done. February 09, 2015 at 6:54 pm Nicole: I highly recommend Richfield Plumbing and Heating for all your residential plumbing needs. The service is excellent, the prices are competitive and there was no mess left in our home. Plus we now have an upgraded shower system free of leaks. We will use their services again. November 12, 2013 at 6:24 pm Colin: I have used Richfield Plumbing a handful of times now and they continually impress me, they are always on time and extremely professional. The last job they did for me was installing water lines and a tub in the basement, the gentleman had to break a bunch of concrete to get to the drain. When I came down a couple hours later the tub was in and all the broken concrete was cleaned up, the space he was working in was always clean. I have been weary of strangers being in my but with Richfield I have never felt uncomfortable or uneasy. The pride Dan(the Project Manager) has for what he does is incredible, he has always followed up with me asking what I thought and I appreciate that from a contractor. Richfield Plumbing truly goes above and beyond and I will recommend them to everyone. Colin May 3, 2013 at 9:54 am Dennis Kreba: I received a recommendation from a friend to use Richfield Plumbing. I bought a new bbq and needed a gas line moved and help finishing up all of the natural gas fittings. I worked with Dan and Jared. They did a great job! They organized an appointment on short notice, brought all of the materials needed, and were quick and efficient with getting the job done. Thanks! I’ll recommend Richfield Plumbing to anyone that needs these type of services! April 2, 2012 at 7:12 am Betty Farnsworth: We would strongly recommend Richfield Plumbing for any plumbing or gas fitting needs. We originally contacted them for our kitchen renovation which then led into installing our washer and gas dryer which then led to some plumbing repairs .and will lead into some more work once we figure out what we need. We were impressed right away when they actually answered the phone and we didn’t get the usual answering machine! They are very quick to respond and worked around our schedule. We were even more impressed with how thorough a job they do. If they see something that also needs to be fixed, they bring it to your attention and take the time to look after that as well – like the rusty old toilet bolts! They take the time to ensure the job is done right and their customer is happy. They’re easy to talk to and very professional staff! September 19, 2011 at 2:48 pm Wesley: I had a gas line I needed checked out at my home.  Richfield came to the house the next day, on time and did the work efficiently and professionally.  I would recommend Richfield again.